%0 Journal Article %T Mechanisms of sustainable development of service enterprises %A Efremova, M.V. %A Chkalova, O.V. %K hotel management, service companies, customer focus, loyalty, customer service, customer relationships, sustainable development %J The Economy under Guard %D 2023 %N 2023 %P 13 %I Nizhny Novgorod Academy of the Ministry of the Interior of Russia